Welcome to Tudor Gate Surgery - Croeso I'r Practis
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
As a surgery we are interested in identifying and helping Carers, especially those people who may be caring without help or support. Caring for someone is an important and valuable role in the community, which is often a 24 hour job that can be very demanding and isolating. To enable us to fulfil this role we have our Receptionist Gail Johnson as our Carers Lead, Gail liaises with Monmouthshire Carers who can carry out an assessment of your needs. If you would like to be identified as a Carer or want further information please contact our Reception Team who will forward your details to Gail.
Why does the receptionist need to ask what's wrong with me?
The reception staff are members of the practice team and it has been agreed they should ask patients 'why they need to be seen'. Reception staff are trained to ask certain questions in order to ensure that you receive; the most appropriate medical care, from the most appropriate health professional, at the most appropriate time.
Receptionists are asked to collect brief information from patients; to help doctors prioritise house visits and phone calls, to ensure that all patients receive the appropriate level of care, to direct patients to see the nurse or other health professional rather than a doctor where appropriate.
Reception staff like all members of the team are bound by confidentiality rules; any information given by you is treated strictly Confidentially, the practice would take any breach of confidentiality very seriously and deal with accordingly, you can ask to speak to a receptionist in private away from reception, however if you feel an issue is very private and do not wish to say what this is then this will be respected.
Bridges Community Care Scheme
Do you have difficulty in accessing public transport or face barriers to using taxi services and existing community transport? The Car Scheme is currently being run as a pilot in the Monmouth area. To become a Car Scheme passenger you need to make a referral and you will then be seen in your own home by a Car Scheme Co-ordinator. The passenger will complete an application form which will provide details of their requirements.
There is a cost
1) the total return mileage between the drivers home and the passengers home
2) the total return mileage between the passengers home and the destination
3) a booking fee of 50p.
The mileage rate applied will be 45p per mile
Car Scheme Telephone Number 07741572897
Dads Can Cymru Project.
The New project is a continuation of the highly successful Dads Can project - funded by the Lottery. The project is a male support service which helps fathers and father figures overcome challenges such as low confidence, mental ill health, relationship breakdown, access to children and negative lifestyle choices. Dads Can Cymru will continue to operate across Monmouthshire, Newport and Blaenau Gwent utilising a coaching and mentoring approach through 1:2:1 and group work sessions, empowering dads to identify and resolve challenges they face.
Dads Can Cymru will continue to build on their existing network of support to dads and father figures where they can share, learn, explore and process emotional issues. Dads will also have the opportunity to volunteer in community environmental projects; such as dry stone walling, forest school landscaping and intergenerational work.
Dads Can Cymru Coordinator
Monmouthshire Housing Association
Nant Y Pia House,
Mamhilad Technology Park,