At Tudor Gate Surgery, we recognise the invaluable role unpaid carers play in supporting family, friends, and neighbours who may be ill, disabled, elderly, or have mental health or substance misuse needs.

Whether you're new to caring or have been supporting someone for some time, we are here to support you. You may not think of yourself as a carer, but if you look after someone who couldn’t manage without your help, you are entitled to information, support, and services.

Who is a Carer?

A carer is anyone who provides unpaid support to a relative, friend, or neighbour who could not cope without their help. This may be due to illness, disability, mental health condition, or substance misuse.

Let Us Know You’re a Carer

It’s important that we know if you are a carer so we can:

  • Add you to our carers register

  • Offer additional support with your own health needs

  • Provide flexible appointment times when possible

  • Refer you to specialist local support services

Please contact the surgery to let us know or speak to a member of our team at reception.

Local Carer Support in Monmouthshire

We work closely with local and national carer organisations to ensure you get the help you need.

Carers Trust South East Wales

Carers Trust provides dedicated support for unpaid carers across Monmouthshire, including:

  • Information and advice

  • Emotional support and wellbeing sessions

  • Access to carers grants and financial help

  • Training and respite services

Visit their website for more information:Carers Trust | Transforming the lives of carers

National Support from Carers Wales

Carers Wales is part of Carers UK and offers free online resources, workshops, and advice to help you in your caring role.

They provide:

  • Expert advice on carers' rights and benefits

  • Free online courses and wellbeing sessions

  • A supportive community of other carers

  • Downloadable guides and factsheets

Visit their website:
https://www.carersuk.org/wales

CarerSmart – Exclusive Discounts for Carers

Carers registered with Carers Wales or Carers UK can access CarerSmart, a free club offering:

  • Cashback and discounts on shopping

  • Special holiday offers

  • Legal advice

  • Free will-writing services and more

Learn more at:
https://www.carersuk.org/help-and-advice/get-support/carersmart

Rights of Unpaid Carers

Do you care for a family member or friend?

Make yourself known because there is advice and support available. Unpaid carers have rights.

You can view a leaflet detailing your rights here:
Rights of Unpaid Carers 

For further information about carers' rights, visit the Welsh Government website:
https://www.gov.wales/carers-rights

Need to Talk?

If you are feeling overwhelmed or need emotional support, trained Parent Carer Advisors are available to talk.

Book a free support call:
https://shorturl.at/FCpc1

Help Us Support You Better

Please complete our Carer Registration Form or speak to our reception team. We want to ensure you receive the care, advice, and support that you need – both as a carer and as a patient.

If you’d like help accessing local services or completing forms, please get in touch with the surgery. We’re here to help.